HealthEC appreciates your input and understands there may be times when you need to contact HealthEC for support issues.
Currently, HealthEC does not have a dedicated email support team, to handle inbound emails from clients.
However, to accommodate the need, we recommend that you call our Technical Support team to create a HealthEC Ticket identifying your request / issue.
Once there is a ticket created, HealthEC will provide you with a HEC ticket number for traceability and route your ticket to the right department.
During holidays and non-production hours (Sat, Sun, Mon-Fri; 7:00pm-9:00am EST), we suggest that you submit Technical inquires via email to
support@healthec.com.
Email inquiries allow us to accurately understand and document any issues you may be experiencing. Please include your HEC Ticket Number and account information in the email. All Support Emails will be answered on the next Business day.
HealthEC, Inc. (or "we") is committed to protecting the privacy of the personally-identifiable information that we collect from you as you use this Web site (the "Site"). The scope of HealthECs commitment is detailed in this Privacy Policy. By submitting information, you agree to HEC's use of such information as described herein.
What personally-identifiable information is collected?
HealthEC collects personally-identifiable information ("Personal Info") on certain areas of the Site when users register, request information or a response, sign up for events, or apply for jobs. The personally-identifiable information collected may include, without limitation, your access ID/password, company, and contact information (names, mailing and e-mail addresses, phone/ fax numbers).
How may my Personal Info be used?
HealthEC uses your Personal Info to fulfill your requests for information, to process your requests to participate in events, and to review and consider any employment-related inquiries that you may submit. We may keep any of your Personal Info on file and use it to contact you for recruiting purposes. HealthEC may also use Personal Info in analyzing Site user behavior in order to measure interest in specific items posted on our Site. The e-mail addresses provided at registration allow HealthEC to send e-mail to individuals based on the areas of interest that they indicate during the registration process. If you do not wish to receive e-mailed advance notice of items posted on the Site, simply do not check off any of the subject boxes on the registration page. HealthEC uses Personal Info collected from cookies and IP addresses as described below. HealthEC may provide your Personal Info to any of its affiliates worldwide for such purposes.
Are cookies and IP addresses used?
The Site uses cookies to identify you and your interests and to track usage of the Site. Cookies are small pieces of text stored on your computer that help us know which browser you are using and where you have been on the Site and on Web sites to which you may link in order to use some of our features. Cookies also let us know whether you have registered with us and otherwise enable us to relate your current usage of the Site to prior usage of this or other Sites of HealthEC or its affiliates. By accepting our cookie, you will be permitted access to certain pages of the Site without having to log in each time you visit. A user who does not accept the cookie from the Site may not be able to access certain areas of the Site. HealthEC also logs IP addresses, or the location of computers on the Internet, to help diagnose problems with our server and to administer the Site.
Is personally-identifiable information disclosed to third parties?
HealthEC will not disclose (and will take commercially reasonable steps to prevent the accidental disclosure of) your Personal Info to third parties (i.e., persons or entities that are not affiliates of HealthEC), whether for such third parties' marketing purposes or otherwise.
How can I access, change, and/or delete information?
You may access, correct, update, and/or delete any Personal Info that you submitted to the Site. You may also unsubscribe from mailing lists or any registrations on the Site. To do so, please either follow instructions on the page of the Site on which you have provided such information or subscribed or registered, or send us an e-mail at info@healthec.com.
Security
HealthEC has implemented generally accepted standards of technology and operational security in order to protect Personal Info from loss, misuse, alteration, or destruction. Only authorized HealthEC personnel are provided access to Personal Info, and these employees are required to treat this information as confidential. Despite these precautions, HealthEC cannot guarantee that unauthorized persons will not obtain access to your Personal Info.
Children's on-line privacy protection
HealthEC understands the importance of protecting children's privacy, especially in an on-line environment. The Site is not intentionally designed for or directed at children 13 years of age or younger, and HealthEC will not intentionally collect or maintain information about anyone under the age of 13.
Consent
By using the Site, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Site. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy.
Contact our Privacy Department
If you have any questions about our Privacy Policy, please e-mail us at info@healthec.com.
HealthEC, Inc. and its affiliates (or "we") provides its content on this Web site (the "Site") subject to the following terms and conditions (the "Terms"). We may periodically change the Terms, so please check back from time to time. By accessing and using this Site, you agree to these Terms. For an explanation of HealthECs practices and policies related to the collection, use, and storage of our users' information, please read our Privacy Policy.
Copyrights
All content and functionality on the Site, including text, graphics, logos, icons, and images and the selection and arrangement thereof, is the exclusive property of HealthEC or its licensors and is protected by U.S. and international copyright laws. All rights not expressly granted are reserved.
Trademarks
The trademarks, service marks, designs, and logos (collectively, the "Trademarks") displayed on the Site are the registered and unregistered Trademarks of HealthEC and its licensors. You agree that you will not refer to or attribute any information to HealthEC or its licensors in any public medium (e.g., press release, Web sites) for advertising or promotion purposes, or for the purpose of informing or influencing any third party and that you will not use or reproduce any Trademark of, or imply any endorsement by or relationship with, HealthEC or its licensors.
Use of Site Content
HealthEC hereby grants you a non-exclusive, non- transferable license for the term hereof to access and download, display, and print one copy of the content and functionality displayed on the Site (the "Site Content") on any single computer solely for your internal, business use, provided that you do not modify the Site Content in any way and that you retain all copyright and other proprietary notices displayed on the Site Content. You may not otherwise reproduce, modify, distribute, transmit, post, or disclose the Site Content without HealthECs prior written consent.
Notices of Infringement
HealthEC prohibits the posting of any content that infringes or violates the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that your intellectual property right (or such a right that you are responsible for enforcing) is infringed by any content on the Site, please write to HealthEC at the address shown below, giving a written statement that contains: (a) identification of the copyrighted work and/or intellectual property right claimed to have been infringed; (b) identification of the allegedly infringing material on the Site that is requested to be removed; (c) your name, address, and daytime telephone number, and an e-mail address if available; (d) a statement that you have a good faith belief that the use of the copyrighted work and/or exercise of the intellectual property right is not authorized by the owner, its agent, or the law; (e) a statement that the information in the notification is accurate, and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of the right that is allegedly infringed; and (f) the signature of the intellectual property right owner or someone authorized on the owner's behalf to assert infringement of the right. HealthEC will remove any posted content that infringes the copyright or other intellectual property right of any person under U.S. law upon receipt of such a statement (or any statement in conformance with 17 U.S.C. § 512(c)(3)). HealthECs contact for submission of notices under this Section 4 is: Corporate Office, 371 Hoes Lane, Piscataway, NJ 08854.
Disclaimers
THE CONTENT AND FUNCTIONALITY ON THE SITE IS PROVIDED WITH THE UNDERSTANDING THAT HealthEC IS NOT HEREIN ENGAGED IN RENDERING PROFESSIONAL ADVICE AND SERVICES TO YOU. ALL CONTENT AND FUNCTIONALITY ON THE SITE IS PROVIDED "AS IS," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HealthEC AND ITS THIRD-PARTY CONTENT PROVIDERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AS TO THE OWNERSHIP, ACCURACY, OR ADEQUACY OF THE SITE CONTENT. HealthEC SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY INFORMATION PUBLISHED ON LINKED WEB SITES, CONTAINED IN ANY CONTENT PUBLISHED ON THE SITE, OR PROVIDED BY THIRD PARTIES. NEITHER HealthEC NOR ITS THIRD-PARTY CONTENT PROVIDERS SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR FOR LOST REVENUES OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES AND REGARDLESS OF THE THEORY OF LIABILITY.
Third-Party Web Sites
We may provide links to third-party Web sites, and some of the content appearing to be on this Site is in fact supplied by third parties, for example, in instances of framing of third-party Web sites or incorporation through framesets of content supplied by third-party servers. HealthEC has no responsibility for these third-party Web sites, which are governed by the Terms of Use and privacy policies, if any, of the applicable third-party content providers.
Governing Law Jurisdiction
These Terms are governed by the laws of the State of New Jersey without reference to the principles of conflicts of laws thereof. Any dispute arising from these Terms shall be resolved exclusively in the state and federal courts of the State of New Jersey.
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